When I click Disconnect, it dutifully disconnects, but when I click Connect, it always gives me a box titled "Connection Failed" and inside the box it simply says "Error establishing connection." I have tried using a brand newīluetooth 4.0 dongle, scrubbing the system clean of all Widcomm software and registry entries and starting from what I thought to be scratch, but it still ends up giving me the same problems all the time. When I have the headset properties box open, all of the services are checked. No BT devices at all, even though I have checked both "show disabled devices" and "show disconnected devices." Nothing under recording devices either.
But when I choose Playback Devices from the speaker icon, this time there are When I double-click them, they show as connected to the computer. I was able to pair them successfully and they showed up in the BT Devices screen. I had reset the headphones back to factory to erase all previousĬonnections that it had before. When I got Widcomm reinstalled, I then tried to pair the headphones again. I finally decided to try to uninstall and reinstall the Widcomm stack with the latest download on their website. I kept searching online for a solution and most of them had to do with unpairingĪnd re-pairing the headphones, which I have tried many, many times, to no avail. I would open Playback Devices from my speaker icon near the clock and I would see the BT headset as an option, but when I right-click it, the Connect choice was grayed out.
I was happily connecting my BT headphones (Motorola SF600) to my Win7 (enterprise) computer at work for over a year, but a few weeks ago, it stopped automatically using my headphones as a playback device when it I posted this question to the Microsoft Community and was advised by a Microsoft Support person that I should post it here only because my computer is connected to a domain at my work (though my problem is completely unrelated to network connectivity or
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